You may be wondering what happens when a payout is made to a bank account that is no longer valid or active (for whatever reason).
You'll need to contact a new financial institution to make sure you have an open and valid account for funds to be redirected to.
Once the payment is returned to us by your previous financial institution, we will reissue the funds to your new account.
A few things have to happen on our end before we are able to get you your payout to your new account, so it may take a bit of time before it gets to you. We want you to know we appreciate you Transporting with Wheels, and will do what we can to get that hard-earned money back to you promptly.
For questions, feel free to email by submitting a New Request Form.