Can I buy spare batteries? What happens if my battery won't hold a charge? April 24, 2020 01:07 Updated Follow We will replace faulty batteries for free. Please write into customer support (email@example.com) to describe your problem. Related articles What are the specifications of the bike? What color bikes are available for purchase? Can I wash my WHEELS? When do you complete deliveries? How long does it take for the battery to charge? Comments 0 comments Please sign in to leave a comment.