The rental period begins the day the bike is delivered. Your card will be charged at 4pm PST on the first day of your rental. If you renew, your card will be charged again at 4pm PST on the day of the renewal.
Articles in this section
- What are the specifications of the bike?
- Can I cancel my order before it has been delivered?
- My payment was declined. How can I renew my subscription with a new payment method?
- What happens if I have a mechanical issue with my rental?
- Can I purchase the bike I am currently renting?
- What happens if my bike breaks down while I am away from home?
- How do I cancel my weekly or monthly subscription?
- Is there a security deposit?
- When does the rental period begin? When am I charged?
- What happens if I return my rental damaged? Without the charger or lock?