Please create a support ticket to request a cancellation. We will honor cancellations requested up until 6:00pm on the day before your delivery and fully refund your purchase.
Articles in this section
- Are there different subscriptions?
- Where does it say I am liable for damages/repairs?
- Can my WHEELS device be operated in the rain?
- What is the top speed of my WHEELS bike?
- I recently requested a replacement for my charger to be delivered to my home. How can I track this package?
- Where is a WHEELS warehouse located at in my city?
- My WHEELS bike is having mechanical issues. Who do I contact to have them addressed?
- My lock is stuck. How do I fix this?
- What are the hours of operations for the Warehouse?
- Where do I download the WHEELS app?