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  2. Wheels Basics

Wheels Basics

Riding a Wheels Bike

  • Temp Charges Explained
  • Do I need a driver's license to ride a Wheels bike?
  • How old do I need to be to ride a Wheels bike?
  • Where should I leave my Wheels bike after a ride?
  • Where should I ride?
  • Can I ride in the rain?
See all 7 articles

Frequently Asked Questions

  • Bikes Temporarily Unavailable - COVID - 19
  • Wheels Local Country Phone Numbers
  • Receipts
  • Wheels Privacy Notice
  • What does the gold lightning bolt mean?
  • No ride zone / No end ride issues
See all 13 articles

Finding a Wheels Bike

  • Didn't see bike when I arrived at location
  • When will Wheels come to my city?
  • What cities does Wheels currently operate in?
  • How can I find a Wheels bike using the App?

Account and Payment

  • Delete Stripe Account
  • Version of App
  • Change your Payment Information
  • What forms of payment can I use?
  • How do I update my credit card on file?
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