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Wheels Rentals

Rental FAQs

  • Are there different subscriptions?
  • Where does it say I am liable for damages/repairs?
  • Can my WHEELS device be operated in the rain?
  • What is the top speed of my WHEELS device?
  • I recently requested a replacement for my charger to be delivered to my home. How can I track this package?
  • My WHEELS bike is having mechanical issues. Who do I contact to have them addressed?
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General FAQ

  • How long does it take for the battery to charge?
  • Can I wash my WHEELS?
  • Can I use the device without the WHEELS app?
  • Does using the bluetooth speaker drain the battery?
  • Can multiple phone numbers be assigned to one device?
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